Policies

Privacy

 

Your personal information is private: We will never share any of your personal information with a third party:

  • No mobile information will be shared with third parties/affiliates for marketing, promotional, or any other commercial purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • No mailing/street address, phone numbers or email addresses will be shared with third parties/affiliates for marketing, promotional, or any other commercial purposes.
  • Reservation Data Privacy: We prioritize the confidentiality of your reservation details. No reservation information will be shared with third parties unless it has been rendered completely anonymous, ensuring your privacy while enabling us to engage in initiatives aimed at enhancing guest experiences and service quality.

General

 

Office Hours:   Sun thru Thurs 9:00 AM – 6:00 PM - Fri & Sat 9:00 AM – 9:00 PM

Regular Check in Time is 2:00 PM. Please feel free to contact the office anytime after 10 AM and if the cabin is ready you may be able to check in early. (Fees may apply.)    Holiday Check In Time is after 3 or 4 PM. This includes Spring Break, Summer and Christmas Holidays when we have an extreme turn-a-round schedule. It's possible you can get in earlier if cleaning schedules are light. We ask that you keep us updated with your anticipated arrival time so we can do our best to accommodate all arrivals.

After Hour Arrivals: If you plan to arrive after regular business you will need to contact us prior to 4:00 PM on your date of arrival to make arrangements for a late arrival envelope and access code.

Check Out Time is 11 AM. If you are having a good time or feel like sleeping in you may want to take advantage of our Late Check Out option. If your cabin/room is available you can stay up to 5 PM for an additional $50 (Please inquire upon arrival).  Late Check outs can not be pre-booked and can only be confirmed the morning of your scheduled departure.

Reservations are recommended: Holiday's, Special Event Weekends, Reunions and Multi cabin rentals may have a minimum stay requirement. See Holiday and Minimum Stay guideline below.  All Guests are required to electronically acknowledge and agree to the Rental Agreement that will be e-mailed following your reservation request.  This insures the accuracy regarding the details of your stay.

Rates: Rates are listed per cabin per night. Cabins with cleaning fees, security deposits or accidental damage protection plans are a one time additional fee.  An  8.18% state tax will be added to the total, plus a 5% lodging tax on your room rate only.

Payment: We require a 1 night deposit at time of reservation. Reunions, Multi Cabin Rentals and stays of 7 or more nights require a 50% deposit.   Accepted methods of Payment: Visa, M/C, Discover, American Express, Money Wire, or Cash. If you do not have a valid credit card we will accept a check or money order to be received within 5 days of booking and may require an additional damage deposit fee (refundable upon departure inspection.)

Christmas Holiday Season rentals require a 50% non-refundable payment in the form of check or money wire to be received within 7 days of booking. The balance is due in full by December 1st.   We will hold the reservation with a 1 night deposit on your credit card until the initial payment is received.  If the deposit has not been received within 7 days, the reservation hold will be cancelled and you will forfeit your deposit.

Cancellations: In the unfortunate event that you need to cancel your reservation the following applies.  We require 14 days cancellation notice for non holiday/event time frames. For Holidays, Special Events, Multi Cabin Rentals, Reunions and stays of 7 or more nights when we require 30 days notice.  Cancellations made inside the cancellation time frame will be charged a minimum of 1 night & are subject to all other nights the cabin/room is not re-rented.  Cancellations made prior to the cancellation time frame will be charged a $35 administration fee. There is No Refund for cancellations during the Christmas Holiday Season. No Refund for early check out.

All Cancellations or changes to a reservation must be in writing, preferably by replying to the e-mail confirmation you received.  Feel free to contact us for help at anytime.

All of our cabins and rooms  are Non-Smoking (including all kind of smoke) and we enforce a minimum $200.00 cleaning fee for any guests who do not follow this request and smoke inside. We endeavor to keep our cabins and rooms "smoke-free" and appreciate your cooperation.

Our cabins have comfortable porches outside where you are asked to smoke. Please use our "Smoker Pot's to dispose of all cigarette buts so we can maintain our beautiful forest environment.  We have benches in the yard for any smokers that are staying in the lodge.

 

Martin Luther King Weekend

Presidents Day Weekend

Spring Break

Memorial Day Weekend

July 4th

Summer Weekends

Labor Day

Cowboy Symposium /  Columbus Day

Thanksgiving

Christmas & New Years